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Grant Sommerfeld
A strategic-thinking and operational-planning expert, I have a well-earned reputation for producing results as a high-energy and optimistic leader, thinker, motivator, and creative problem-solver. I have been turned to on three separate occasions in two different industries to lead a turn-around of a troubled business unit. I have:
- Been entrusted with the leadership of a 750-employee organization with five distinct departments and a $38.6M operating budget in a 12,000-employee health care organization
- Led a $2.5M on time and on-budget project that created a new 145-seat call center handling over 1 million customer interactions a year
- Delivered an organizationally unprecedented 12% reduction in spending in a financial turn-around that reduced a predicted $2.1M budget deficit to a near break-even in less than six months
- Created a ’super-department’ and built a single, integrated 16 person management team to consolidate five formerly independent functions reducing overhead costs by $500K annually
- Implemented significant accounting, shipping, and inventory control procedures to help my organization save over $1.5M annually.
My Principles:
Organizations can better serve their customers and at a much lower cost if their operational units are functioning in an efficient and effective manner with a clear understanding of their objectives.
To operate at this level a department or business requires an organizational structure that supports the needs of the business, a clear and well-understood strategy, efficient work processes, and an engaged workforce that understands how they can contribute at an individual level.
To achieve this desired state a department or business needs a skilled, energetic, and innovative leader who understands strategy and planning, budget development, project management and change management. To close the gap between desire and reality the organization needs a leader with focus, courage, perseverance and above all, strong people skills.
My preferred roles:
• Operational leadership
• Organizational effectiveness
• Strategic and operational planning
• Creative problem solving
• Interim management
• Project and change management
• Crisis Management and damage control
I am good at:
- Leading struggling business units
- Restoring efficiency and effectiveness
- Rebuilding employee morale
- Restoring customer relationships
- Mobilizing operations to support corporate strategy
- Coaching and mentoring future leaders
Grant Sommerfeld is currently the Director of Facilities and Engineering Services for a 12,000-employee healthcare organization operating 10 hospitals and 29 long-term care facilities. Facilities and Engineering Services is a functionally diverse department consisting of 750 employees and a $38.6M annual operating budget. Grant is leading this department through a bottom up reorganization.
Prior to joining the SHR Grant worked in business development with the Yanke Group of Companies. Before that he led his own management consulting firm with a specialization in organizational and process design, balanced scorecards and change management.
Grant holds a Bachelor of Commerce and Masters of Business Administration and is a Certified Management Consultant.
